Parent Forms
Grievance or Parent Concern Form and Information:
A grievance is a situation that occurred in the course of the school's operation which causes students to consider themselves legally wronged. Students who believe they have been aggrieved should first take their complaint/concern to their principal and request that a conference be scheduled.
A grievance subject to this procedure is a complaint of an alleged violation of federal, state or local laws applicable to the School Board including, but not limited to, claims of unlawful discrimination, harassment, retaliation, or violation of specific School Board policy(ies) or procedures. All other complaints may be addressed to the appropriate Principal or administrator within seven (7) calendars after notification by the parent.
Students who believe that they have been aggrieved should follow the grievance procedures listed below:
Grievance Procedures
STEP 1:
1. Notify the school secretary and complete a grievance form. The form is linked below, or you can request a hard copy from the school secretary.
2. The Principal/administrator will conduct an investigation of the alleged incident and talk to the necessary witnesses. The Principal/administrator will respond to the grievant in writing within 7 school days of the written complaint.
3. If the situation is not resolved, then a conference should be requested with the Executive Director of the school.
4. If a grievant wishes to appeal the grievance, it must be done in writing within 7 school days from the date of the decision from the Executive Director. Your appeal may not introduce any new evidence, and no new witnesses may be called.
If you wish to take your complaint/concern directly to the Board of Directors, the contact member for the elementary school is Linda Neverson at lneverson@villageofexcellence.com.
Special Magistrate for Unresolved Student Welfare Complaints
Step 2:
If you as a parent/guardian believes the concern is not resolved by the our School Administrators or our Board of Directors, then parents/guardians may then notify the School District in writing, describing the nature of the concern and the reason the School Administrator’s and Board of Directors proposed resolution failed to address their concern. This notification should be made using the following email address: Charterinfo@hcps.net
Step 3:
If a parental complaint involving certain types of disputes is not resolved at the local level by a charter school administrator within seven business days, or subsequently, a school district decision within 30 business days, a parent/guardian may submit a form to the Florida Department of Education requesting the appointment of a Special Magistrate. If the request is granted, a Special Magistrate would hold a hearing and provide a recommended decision to the State Board of Education on the dispute between a parent and the school district. The State Board of Education would either approve or reject the recommended decision within 30 business days.
Additional information can be found at: https://www.fldoe.org/schools/k-12-public-schools/special-magis.stml